At our Biryani food truck, we are dedicated to delivering authentic and delicious meals directly to you. We aim to provide a seamless experience for both food truck service and home delivery.
Order Processing:
For home delivery, all orders are processed within 30 minutes of receipt. Our team prioritizes efficiency while ensuring that every dish meets our high-quality standards. Once your order is confirmed, you will receive a notification detailing the estimated delivery time.
Delivery Areas:
We deliver within a specified radius from our food truck location. To find out if we deliver to your area, please check our website or contact us directly. We strive to expand our delivery zone as our business grows, so stay tuned for updates!
Delivery Timing:
While we aim to deliver your food promptly, please note that delivery times may vary based on factors such as traffic and weather conditions. In case of any delays, we will keep you informed through our tracking system.
Food Quality:
All our meals are prepared fresh daily, ensuring the best taste and quality. We take great care in packaging our food to maintain temperature and integrity during transit.
Payment Policy:
We offer a variety of payment options to ensure a smooth and secure transaction for our customers.
Accepted Payment Methods:
Credit/Debit Cards: We accept major cards such as Visa, MasterCard, and American Express. All card transactions are processed through secure payment gateways to protect your personal information.
Mobile Wallets: We also support popular mobile payment options for added convenience.
Cash on Delivery (COD): For those who prefer to pay in cash, we offer cash on delivery. Please ensure that you have the exact amount ready for a smooth transaction.
Payment Processing:
Payment is required at the time of order placement for online orders. For cash on delivery, our delivery personnel will confirm your order details and total amount before accepting payment. We encourage you to check your order for accuracy upon receipt.
Security Measures:
We prioritize your security and privacy. All transactions are encrypted and processed through secure channels to protect your data. If you encounter any issues during the checkout process, please contact our customer service team immediately for assistance.
Order Modifications and Cancellations:
If you need to modify or cancel your order, please do so within a reasonable timeframe—ideally within 10 minute of placing your order. After this window, we may not be able to accommodate changes due to our preparation schedule.
Returns and Refunds:
Due to the nature of our business, we do not accept returns on food items. However, if you encounter any issues with your order, such as incorrect items or quality concerns, please contact us within 30 minutes of delivery. We will work with you to resolve the issue, which may include refunds or replacements based on the situation.
Customer Satisfaction:
Your satisfaction is our top priority. We are committed to providing you with high-quality food and excellent service. If you have any questions or concerns about our shipping and payment policies, please don’t hesitate to reach out to our customer service team. Thank you for choosing our Biryani food truck for your dining needs!